Recently, it appears that several users have become upset of over the tone or lack of sensitivity of posts on these forums. In my opinion, posts are rarely meant as insulting or intentionally insensitive to others. Lively conversation is interesting to many and stimulates introspective thought, which arguably makes us better pilots. In any event, it is usually entertaining. The Public Forum tends to be the home of more lively conversations while the Members Forum seems to attract more technically oriented threads.
These forums perform valuable communication at three different levels:
- Person-to-person: As in, My framig isn’t working. Does anyone know how to fix it?
- Individual-to-everyone: As in, Hey listen, My framig broke because I failed to rotate it properly. Don’t make this mistake: it cost me a bijillion dollars to fix.
General Open Conversations and Announcements; As in I just test flew the Eclipse. Here’s a comparison to the Cirrus SR20. OR, What a great trip to Antarctica! OR, We’re gonna have a fly-in in Death Valley on July 4th. All are invited. OR Is it better to run rich of peak or LOP?
None of these ‘conversations’ are intentionally aimed at being insensitive or inflammatory, (well, maybe a very few are [;)]). With anything as complex as a modern airplane and the systems within, there are going to be problems and failures. The key is how the mechanics and manufacturers handle the repairs.
Also remember, the early buyers really are beta testers. The FAA is concerned with safety, not cost of repair or frequency. There will be more problems on earlier units, and most manufacturers incorporate upgrades in later models. If Cirrus and the other manufacturers spent the time and effort that auto manufacturers have in debugging their products, none of us could afford them, or at least wouldn’t want to. This isn’t to say that I support this philosophy, I just recognize it. When Cirrus sells 1 million airplanes a year, they will cost $100,000 and be a lot more reliable.
Most of the time, problems should and are going to be fixed in a reasonable amount of time. However, there will always be difficult, persistent problems which seem to defy easy cures. I’ve had these types of experiences with my wife’s Mercedes, a friend’s boat and even in a Cherokee 6. I don’t think anyone revels in the hardships and frustrations of others, but pronouncements of good things are not intended as salt to be rubbed in the wounds of others and really shouldn’t be taken that way.
If you do have problems, I strongly recommend that you deal with them through your A&P, Cirrus Design and the specific manufacturer first. Posting a poison pen letter on the forums may be instantaneously satisfying, but you may regret it later. Not that we aren’t interested, but your results might be better if you handle it through normal channels before trying to resolve it on the internet. You probably already know this but for those who don’t - most of the companies that we deal with avidly read these forums. The person or company you are flaming may be the one you have to deal with tomorrow.
I’ll get off my soapbox now. Here’s $0.02 for the kitty.
Marty SR221 N191KM