Here is a critical exerpt from Clyde’s post about this TCM/CD engine story. What part of this very clear explanation don’t you understand when you piss and moan about Cirrus’ response to this unfortunate situation?
I’ve talked several times to Mike Busch, who is CD’s customer service guy. He agrees with us that the engine should be replaced, and offered to have one of CD’s new engines in stock shipped overnight to California, but needed TCM’s authorization (since they warranty the engine) to do so.
He also offered to TCM to have a trusted A&P friend of his who happens to be in the hangar next door at Hayward get involved, to provide an independent third party.
I don’t know exactly what CD have said to TCM, but Mike assures me they have pushed very hard and are continuing to do so.
So at this point in time I have no gripes with Cirrus, and they appear to be very much on our side. It’s TCM who are the stumbling block. I would point out that Cirrus have quite a bit at stake with this aircraft, as it will be the first one in Australia, and will be available on a limited basis to the local Cirrus agent as a demonstrator for a period of time.
So far I’ve refrained from making this matter any more public than this forum, because to do so (e.g. contacting Avweb) will probably hurt CD more than it will TCM, and I don’t want to do that. But if CD can’t get the result we need within the next week, then I will go down that route (and Cirrus know that).
Kwitcherbellyaching!!! And if you don’t want to buy the plane, don’t buy the plane!