Hi members - Some of you may remember my post a few weeks ago about a damaged SE 20G3. ( I missed the typo) . Any one interested in the factory response ?
Steve
Yes, I am curious. Although I certainly appreciate they should charge for the support. What was their response?
I’d like to hear it. POST! 
It’s a bit of a tale… looking back on my earlier thread may shed some light, without going over old ground. I’d like to leave Cirrus some room to adjust thier attitude, but perhaps in a couple days I’ll post the letters …I’m sure any Cirrus owner would be interested.
On another vane, this is an excellent site for Cirrus interested parties , isn’t it ? My congratulations go to the board - it is a brilliant, communicative resource. I should load up some of my pics !
I’ve just woken up from a nap and am more than usually muzzy, but is that a threat?
I’m listening…
Gents,
A lot can happen in 24 hrs.
After substantial correspondence , I was not happy that I had a negative response to my repair proposal, and just as I opened this thread we have this tragedy unfold With Mr Beck. In order to not detract from the significance of this time, I shall just say that in spite of the fact that the exec from Cirrus, Bill King, had to deal with that crash, he sent me the most caring, and articulate explanation of his ( Cirrus’) position -and I was impressed by his compassion, and willingness to re-assess my case.
I have seen some negative comments about the company, but at the end of the day, a lot boils down to how you handle people. From what I’ve seen so far Cirrus have a lot of things going for them, and I want to hold onto the hope that a reasonable conclusion will result. We’re going to leave it for a while.
Thanks Steve…nicely put.
Best,
Jim
From my personal experience, Bill King is the real deal, and a special executive. Glad to hear your story. Keep us posted on Cirrus follow-up.
Cheers
Rick