Cannot access member forum

Website Issues
1

I just paid my subscription and cannot view anything other than guest forum.
Have logged out and logged in again but still cannot access member forums
Please help

2

Hi Ellen,

Let me look into this quick for you.

Thanks,
Ethan

3

Just sent you a PM.

4

Still can’t log in as members
How do I access Pm?

5

Don’t see any pm

6

Can you see the forums now?

7

Yes, thanks

8

It can take a few minutes for your account state to update, I manually granted you access to the member area while the SSO update completes.

You should see all the forums now, this is a temporary fix while the SSO system updates, if you log out, or log in from a different device before the update propagates, you will lose the temp access.

I am unable to give you a precise time, but it will be sometime today, if you lose temp access please let me know and I will restore it.

Sorry for the inconvenience, this is a system issue we are resolving with a future update to our SSO platform in the works now.

Welcome back to COPA!

9

Logging in from a different device worked, Hans. I will not log out from that computer.
Thanks for your help

1 Like
11

This topic was automatically closed after 5 days. New replies are no longer allowed.