# Where Is Membership Renewal?

**URL:** <https://forum.cirruspilots.org/t/where-is-membership-renewal/214511>\
**Category:** Guest Discussion\
**Created:** [April 14, 2020, 1:55pm UTC](https://forum.cirruspilots.org/t/where-is-membership-renewal/214511 "2020-04-14T13:55:52Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![wharris](https://sea1.discourse-cdn.com/copa/user_avatar/forum.cirruspilots.org/wharris/32/86408_2.png) [@wharris](https://forum.cirruspilots.org/u/wharris)\
**Post date:** [April 14, 2020, 1:55pm UTC](https://forum.cirruspilots.org/t/where-is-membership-renewal/214511/1 "2020-04-14T13:55:52Z")

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Hello,

I had a really hard time finding the Membership Renewal (or purchase) link on the website. I finally found it but it was well hidden. I would recommend that you make this option more prominent.

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**Author:** ![nmishra](https://sea1.discourse-cdn.com/copa/user_avatar/forum.cirruspilots.org/nmishra/32/1477_2.png) [@nmishra](https://forum.cirruspilots.org/u/nmishra)\
**Post date:** [April 14, 2020, 3:40pm UTC](https://forum.cirruspilots.org/t/where-is-membership-renewal/214511/2 "2020-04-14T15:40:31Z")

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It’s in the main COPA website under Account.

 ![Screen Shot 2020-04-14 at 8.40.04 AM](https://global.discourse-cdn.com/copa/original/3X/c/2/c252f868c7d08ddb251d52e852f71029aa9391e9.png)

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**Author:** ![wharris](https://sea1.discourse-cdn.com/copa/user_avatar/forum.cirruspilots.org/wharris/32/86408_2.png) [@wharris](https://forum.cirruspilots.org/u/wharris)\
**Post date:** [April 14, 2020, 4:10pm UTC](https://forum.cirruspilots.org/t/where-is-membership-renewal/214511/3 "2020-04-14T16:10:18Z")

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Thanks for the quick response. I found it.

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**Author:** ![EDailey](https://avatars.discourse-cdn.com/v4/letter/e/b5ac83/32.png) [@EDailey](https://forum.cirruspilots.org/u/EDailey)\
**Post date:** [April 18, 2020, 4:16am UTC](https://forum.cirruspilots.org/t/where-is-membership-renewal/214511/4 "2020-04-18T04:16:50Z")

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Every time I try to use the manage subscriptions tab and move from my guest membership to a paid individual plan, I receive a prompt that says that there was a problem migrating to the new plan. Not sure what this means. Thanks for any recommendations.

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**Author:** ![ErikGun](https://sea1.discourse-cdn.com/copa/user_avatar/forum.cirruspilots.org/erikgun/32/789_2.png) [@ErikGun](https://forum.cirruspilots.org/u/ErikGun)\
**Post date:** [April 18, 2020, 7:03am UTC](https://forum.cirruspilots.org/t/where-is-membership-renewal/214511/5 "2020-04-18T07:03:52Z")

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I just sent you an email.

You need to put a credit card on file, then do the upgrade process.

I will look into the process tomorrow and see what errors where occurring with your account.

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**Author:** ![ErikGun](https://sea1.discourse-cdn.com/copa/user_avatar/forum.cirruspilots.org/erikgun/32/789_2.png) [@ErikGun](https://forum.cirruspilots.org/u/ErikGun)\
**Post date:** [April 18, 2020, 7:03am UTC](https://forum.cirruspilots.org/t/where-is-membership-renewal/214511/6 "2020-04-18T07:03:59Z")

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**Author:** ![ErikGun](https://sea1.discourse-cdn.com/copa/user_avatar/forum.cirruspilots.org/erikgun/32/789_2.png) [@ErikGun](https://forum.cirruspilots.org/u/ErikGun)\
**Post date:** [April 18, 2020, 7:04am UTC](https://forum.cirruspilots.org/t/where-is-membership-renewal/214511/7 "2020-04-18T07:04:29Z")

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**Author:** ![EDailey](https://avatars.discourse-cdn.com/v4/letter/e/b5ac83/32.png) [@EDailey](https://forum.cirruspilots.org/u/EDailey)\
**Post date:** [April 18, 2020, 1:57pm UTC](https://forum.cirruspilots.org/t/where-is-membership-renewal/214511/8 "2020-04-18T13:57:14Z")

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Thanks Erik, I’m sure I’ve already made it to the new site just not sure when I tried to move from guest member to individual member, I receive a red bar across the top of the page that reads "There was a problem migrating to the new plan. Is there a way to put a credit card on file in the guest member side?? Thanks Ed

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**Author:** ![EDailey](https://avatars.discourse-cdn.com/v4/letter/e/b5ac83/32.png) [@EDailey](https://forum.cirruspilots.org/u/EDailey)\
**Post date:** [April 18, 2020, 2:20pm UTC](https://forum.cirruspilots.org/t/where-is-membership-renewal/214511/9 "2020-04-18T14:20:09Z")

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Found it Eric in Update Payment Methods. I will do that and try again. Did not realize you had to do that before requesting a membership change. Ed

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**Author:** ![system](https://global.discourse-cdn.com/copa/original/1X/ba2b40705401c3dd99dcc1c927b73d561cb4d3cf.png) [@system](https://forum.cirruspilots.org/u/system)\
**Post date:** [April 19, 2020, 1:55pm UTC](https://forum.cirruspilots.org/t/where-is-membership-renewal/214511/10 "2020-04-19T13:55:55Z")

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